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Bulk SMS Now – Privacy Policy

Last Updated: [09/09/2025]

Bulk SMS Now (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.bulksmsnow.com.au] and use our messaging services (collectively, the “Services”).

Please read this Privacy Policy carefully. By accessing or using our Services, you consent to the practices described in this policy. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OUR SERVICES.

We may change this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

  1. Information We Collect

We collect several types of information to provide and improve our Services to you.

  1. a) Information You Provide to Us:
  • Account Information: When you register for an account, we collect your name, company name, email address, phone number, and payment information.
  • Content You Send: We collect and store the message content you send through our Services, including the recipient phone numbers, and the time and date of messages.
  • Communications: Records of your correspondence with us if you contact us for support or with inquiries.
  1. b) Information We Collect Automatically:
  • Usage Data: We automatically collect information about your interaction with our Services, such as your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information to improve and analyze our Services.
  1. c) Information from Third Parties:
  • We may receive information about you from other sources, such as payment processors, and combine that with information we collect directly.
  1. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Services.
  • Process your transactions and send related information, including purchase confirmations and invoices.
  • Manage your account and provide customer support.
  • Send you technical notices, updates, security alerts, and administrative messages.
  • Communicate with you about products, services, promotions, and events offered by Bulk SMS Now (you can opt-out of marketing communications at any time).
  • Monitor and analyse trends, usage, and activities in connection with our Services.
  • Detect, prevent, and address technical issues, fraud, or abuse of our Services.
  • Comply with legal and regulatory obligations.
  1. Legal Basis for Processing (For EEA/UK Users)

If you are located in the European Economic Area (EEA) or the UK, we process your personal data under the following legal bases:

  • Performance of a Contract: To fulfill our obligations to you under our Terms and Conditions.
  • Legitimate Interests: For our legitimate business interests, such as improving our Services, marketing, and preventing fraud.
  • Consent: Where we have obtained your consent, such as for certain marketing communications. You can withdraw your consent at any time.
  • Legal Obligation: To comply with applicable laws and regulations.
  1. How We Share and Disclose Your Information

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us and require access to such information to do that work (e.g., payment processing, data analysis, email delivery, hosting services). These parties are contractually obligated to use your information only to provide the services requested and to keep it confidential.
  • Compliance with Laws: We may disclose your information where required to do so by law, court order, or other governmental authority, or if we believe such action is necessary to comply with the law or to protect our rights, your safety, or the safety of others.
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred to the new owners.
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

We do not sell, rent, or trade your personal information or the personal information of your message recipients to third parties for their marketing purposes.

  1. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill legal, accounting, or reporting requirements. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

  1. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to request copies of your personal data.
  • Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure (“Right to be Forgotten”): The right to request that we erase your personal data, under certain conditions.
  • Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
  • Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Object to Processing: The right to object to our processing of your personal data, under certain conditions.
  • Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.

  1. Data Security

We implement appropriate technical and organizational measures to protect the security of your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

  1. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

  1. Children’s Privacy

Our Services are not intended for use by anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us. If we become aware that we have collected personal data from Children without verification of parental consent, we take steps to remove that information from our servers.

  1. Your California Privacy Rights (CCPA/CPRA)

California residents have the right to request information about our disclosure of personal information to third parties for their direct marketing purposes. As stated, Bulk SMS Now does not sell or share your personal information with third parties for their own direct marketing purposes.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bulk SMS Now
Email: customersupport@bulksmsnow.com.au